Return Policy

1. Return window

We offer refund or exchange within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.

2. Eligibility

In order to become eligible for a return or an exchange:

1. the purchased item should be unused and in the same condition as you received it;
2. the item must have its original packaging;
3. if the item was purchased on a sale, it may not be eligible for a return or exchange.

Further, only such items are replaced by us (based on an exchange request) if such items are found defective or damaged.

3. Exempted categories

You agree that there may be a certain category of products or items that are exempted from returns or refunds. Such categories of products would be identified to you at the time of purchase.

4. How returns are processed

For accepted exchange or return requests (as applicable), once your returned product or item is received and inspected by us, we will send you an email to notify you about receipt of the returned or exchanged product. Further, if the same has been approved after the quality check at our end, your request (return or exchange) will be processed in accordance with our policies.

To start a return, contact us at nb2bitsolutions@gmail.com or +91 73628 64707. See also our Refund and Cancellation Policy.